PRODUCT OPS
When product ops is an established function, what’s the impact? See for yourself: here’s how companies with product ops compare to those without.
The best way to know if you’re building the right things? Ask your customers. Companies with a product ops function are twice as likely to find it easy to gather and organize customer feedback.
22%
11％
Is it easy for your company to gather and organize customer feedback on your product(s)?
Is your team successfully distributing customer feedback to stakeholders across the organization?
It’s one thing to collect customer feedback -- it’s another to ensure that feedback gets in the hands of the right people. Companies with product ops are significantly more likely to effectively distribute feedback to key stakeholders.
70%
45%
NO
YES
YES
NO
70%
37%
Is there clear communication and collaboration between your R&D organization and the go-to-market function?
Product ops helps drive alignment between the R&D team and teams responsible for bringing the product to market. Nearly double the number of companies with product ops said they have clear communication between R&D and go-to-market teams, compared to those without product ops.
Are all departments clear on the product roadmap at any given point in time?
Product ops often acts as the single source of truth for product knowledge, learnings, and the state of the roadmap. Organizations with product ops are considerably more likely to enjoy company-wide clarity on the roadmap.
50％
YES
YES
34%
Product ops is a key advisor for CPOs, VPs of Product, and other R&D leadership. When it comes to doing this effectively, companies with product ops have an edge over companies without the function.
58%
YES
Does product health data reach the executive team and inform business decision-making?
49%
YES
Do you think your company needs product ops?
As companies scale, product ops becomes crucial to driving alignment and efficiency throughout the product organization (and beyond).
90%
Want to learn more about product ops?
READ THE E-BOOK
Companies without product ops
Companies with product ops
Companies without product ops
Companies with product ops
Companies without product ops
Companies with product ops
Companies without product ops
Companies with product ops
Companies without product ops
Companies with product ops
All companies
Who did we survey? A mix of B2B and B2C companies, ranging from startups to large enterprises. We then segmented the results into companies with a product ops function and those without.
