With AI’s market size expected to reach $407 billion by 2027, it’s a topic that’s top of mind in the product community. At Pendomonium, the product festival of the year, we’re bringing together top minds to discuss AI’s implications for the product world.
We’ve got diverse AI content each day of the event. From workshops to keynotes and sessions, here’s a curated guide to all things AI at Pendomonium.
Workshop: A game-based approach to creating smarter AI adoption
When: Monday, 10 am—5 pm
Many companies are overwhelmed by AI’s possibilities. When key stakeholders aren’t clear and voices aren’t aligned, it isn’t easy to get teams excited and on board with AI implementation.
Curtis Michelson, an experienced enterprise coach and expert in AI research and business implications, is hosting an AI workshop on Monday, October 7, to help product teams with AI adoption.
This workshop will provide a shared language for talking about AI, a card deck and structured activities for exploring generative AI use cases, expert advice from LLM implementers and data scientists, and a takeaway set of solid resources to round out your AI transformation program.
Workshop takeaways include:
- Discovering and mapping your first generative AI use cases
- Right-sizing AI into your current environment
- A method to evaluate and prioritize use cases
- Risk assessment and mitigation strategies
- Lots of inspiring enterprise and personal productivity examples
- Live sharing (crowdsourcing) of folks’ favorite AI tools/resources for business
AI-powered analytics: a game-changer for today’s product leaders
When: Tuesday, 1–1:45 pm
Ryan Salomon, Senior Director of Product Management at Pendo, has over ten years of experience in the analytics space and leads Pendo’s product analytics teams.
Salomon’s session will dive into some of the biggest analytics pain points that today’s product leaders face. Product leaders know data is necessary for making decisions, but building the right reports and turning insights into action is another story. That’s why Pendo’s analytics are built for action, not analysis. In this session, you’ll learn how AI-generated Recommendations have helped Pendo customers boost user retention without additional research and how AI can identify your most effective user journeys to improve overall conversion.
Learn more about this session.
Pendo Listen: Build for impact with AI-powered feedback insights
When: Tuesday, 2–2:45 pm
Steve Cheshire, Senior Product Manager at Pendo, will join Marie-therese McCann, Director of UX at ESO, to discuss how to use Pendo Listen as an AI feedback tool. Pendo Listen is the only AI-powered feedback solution that combines quantitative, qualitative, and visual data to deliver meaningful insights. In this session, Cheshire and McCann will demonstrate how Listen works and how you can use it to build impactful products.
Learn more about this session.
Meet your customers wherever they are with Pendo Orchestrate and AI
When: Tuesday, 3–3:45 pm
Today’s customers expect high levels of personalization. Delivering the right experience at the right time takes precision and care, but when done correctly, it positively impacts customer satisfaction. With the right tools, personalization can become the norm.
Hear from two Pendo experts, Nichole Mace, SVP of Product Management & User Experience, and Michelle Grupinski, Sr. Manager of Product Experiences, as they share customer examples of how they used Pendo AI along with Orchestrate to improve customer adoption and retention.
Learn more about this session.
From disruption to opportunity: Embracing the AI revolution
When: Tuesday, 5–5:45 pm
New to Pendomonium this year is Ethan Mollick, Innovation Expert & Artificial Intelligence Thought Leader and Professor of Entrepreneurship at The Wharton School. During his keynote session, he’ll answer the following question: How can we thoughtfully and consciously embrace AI to propel innovation and shape our future?
During his talk, he’ll walk the audience through discovering how AI, including chatbot technologies like ChatGPT, has disrupted our work and our entire way of life.Mollick is known for using interactive elements that spark curiosity and inspiration. Don’t miss this keynote!
Read more about Ethan Mollick.
Supercharge your in-app guides with AI and personalization
When: Tuesday, 10–10:45 am
Alejandro Dao is a Senior Product Manager at Pendo and an expert on our In-app Guides. In this session, he’ll walk through the newest developments with one of our most-loved products, Pendo In-app Guides. With new AI features and product personalization as our next focus, this is a key session to understand what’s next for In-app Guides.
Learn more about this session.
Pendo One: The shift from human-driven to machine-driven AI
When: Wednesday, 2:15–3 pm
Dr. Inbal Budowski-Tal is the Senior Director and founder of Machine Learning at Pendo. With a B.Sc. in Computer Science from the Technion and a M.Sc. and a Ph.D. in Computer Science from the University of Haifa, Dr. Budowski-Tal is a well-versed machine learning authority.
Dr. Budowski-Tal has redefined Pendo’s AI strategy. Instead of human-driven AI, Pendo has moved to machine-driven AI where AI takes the lead with initiating actions and suggestions instead of a human.
Her session will discuss the evolution of Pendo AI through the lens of the four levels of AI. She’ll walk through the full suite of AI features available in the Pendo platform and dive into how Pendo’s ML and engineering teams have made the leap from human-driven AI to machine-driven AI with the launch of our newest AI and ML products: Recommendations, Listen, and Orchestrate.
Learn more about this session.
There’s still time to register for Pendomonium to make sure you get to attend all of the AI sessions in Raleigh, October 7-9.
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