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Pippa Armes

Pippa Armes | 8 min

How a product-led approach creates a better customer experience

Pippa Armes | 7 min

How CS teams can more effectively leverage customer feedback

Pippa Armes | 8 min

How a strong VoC program drives a better customer experience

Pippa Armes | 7 min

Why it’s more important than ever for PM and CS to collaborate around feedback

Pippa Armes | 6 min

How to implement customer feedback into your product roadmap

Pippa Armes | 6 min

Collaborating with customer success to create a great product feedback experience

Pippa Armes | 6 min

What’s new in Pendo for Mobile?

Pippa Armes | 5 min

Why it’s time to reimagine your product roadmap

Pippa Armes | 6 min

The difference between mobile and web user journeys

Pippa Armes | 7 min

The challenges that have kept customer success and product teams from collaborating at their best