Top 10 product-led talks of the year: Episode 8
Governance strategies to wrangle your Pendo guides
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Pendo guides are a powerful tool. But with all that power comes fear and trepidation about how they will affect customers. How do we not overwhelm users with too many guides? How do we manage the flood of guides requests from internal stakeholders? Who takes responsibility for the full guides portfolio, and what should that process look like?
In this video, Dr. Jacob Mecham (UX Designer and Pendo Manager at AdvancedMD) discusses how AdvancedMD built a governance strategy to get a grip on their Pendo guides, and shares lessons learned along the way.
Pendoがプロダクトチームにとって役立つポイントをご紹介します。
「Pendoは従業員体験全体において重要な役割を果たしています。Pendoと共に成長する中で、Fergusonは技術的ROIを改善し、売上を向上させる方法を常に探しています。可能性は無限です。」
– Ferguson ビジネスラーニング担当ディレクター Amy Beal氏
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