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Hannah Chaplin

Hannah Chaplin | 1 min

Customer Success Metrics with Ingmar Zahorsky, ChartMogul

Hannah Chaplin | 5 min

What Your Product Teams Want to Know (and How You Can Tell Them)

Hannah Chaplin | 1 min

From Founding CSM to One of Many with Srajan Bhagat

Hannah Chaplin | 2 min

Why your customer health scores are not working, with Irit Eizips, CSM Practice

Hannah Chaplin | 1 min

Customer Training Best Practices & Quick Wins with Linda Schwaber-Cohen, Skilljar

Hannah Chaplin | 1 min

How Magnus Health Successfully Opened Pendo Feedback to Their Customers

Hannah Chaplin | 5 min

This is how product managers should prioritize feature requests from stakeholders

Hannah Chaplin | 6 min

How to build a customer health score from scratch

Hannah Chaplin | 1 min

How to Manage Support Content with Kimberley Porter, Huddle

Hannah Chaplin | 7 min

How to Automate your Customer Feedback Process