PENDO FOR SALESFORCE
Have you unlocked the full
potential of Salesforce?
Boost ROI with no-code guidance and analytics. Pendo shows you what’s slowing down workflows and why, enabling you to make fixes that ensure lasting adoption.
Leverage data-driven solutions
Understand users’ workflows and see where they get stuck. Pendo data pinpoints where and how to make lasting fixes.
Improve productivity
and efficiency
Cut training time, reduce support tickets, and keep teams focused with AI powered In-app Guides.
Protect revenue
and reduce risk
Better behavior = better data. Ensure compliance, sharpen forecasts, and close deals faster by keeping your team on track.
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Get more from Salesforce with Pendo
Pendo for Salesforce helps teams spend more time with their customers
and less time working through software.
Accelerate onboarding and revenue
Onboard new reps faster with in-app guides. Eliminate confusion, reduce ramp time, and help them execute workflows from day one.
Streamline workflows
Improve compliance
Improve forecasting accuracy
Get rid of friction and errors that lead to incomplete Salesforce data. Guide reps through the right data entry and use analytics to improve workflow completion and forecasting confidence.
Reduce IT and support costs
Drive longterm Salesforce adoption
Resources for Salesforce teams
Pendoの実例をご紹介します。
“Pendo is a key piece of our overall employee experience. As we grow with Pendo, we’re constantly looking at how we can improve our tech ROI and increase sales. The sky’s the limit..”
– Ferguson ビジネスラーニング担当ディレクター Amy Beal氏
よくある
質問
Pendo provides real-time, actionable data on how employees are using Salesforce—what features they engage with, where they struggle, and where processes break down. This visibility empowers leaders to prioritize the right enhancements, reduce waste from underused functionality, and ensure that Salesforce is driving productivity, not just serving as a cost center. The result: faster time to value, higher user productivity, and a stronger ROI.
Pendo drives adoption by meeting users where they are—inside Salesforce. Through in-app guidance and onboarding experiences, users learn workflows as they go, without relying on outdated manuals or repetitive training sessions. Pendo’s segmentation also allows messaging to be targeted by role, team, or usage behavior, ensuring every user gets the support they need to adopt features effectively.
Yes. Pendo empowers Salesforce admins and support teams with self-service tools that reduce repetitive tickets. Instead of answering the same “how do I…?” questions over and over, teams can deploy no-code in-app walkthroughs and contextual tooltips. This lowers support volume, frees up resources, and enables admins to focus on strategic projects—not just firefighting.
Absolutely. With Pendo’s in-app guidance and analytics, you can enforce critical business workflows by guiding users step-by-step and monitoring whether processes are followed. If users deviate from a compliance-sensitive flow—or if a step is consistently skipped—Pendo surfaces that insight quickly, allowing for real-time corrections and governance. That’s a huge win for mitigating operational and compliance risk.
Pendo acts as a force multiplier across your tech stack by increasing the value of enterprise software—starting with Salesforce. It turns passive users into power users, surfaces the real friction points in your workflows, and enables rapid iteration without engineering dependencies. More importantly, it empowers teams—product, support, marketing, operations—to collaborate on user success, driving cross-functional alignment and business agility.
Pendo helps leaders understand not just whether Salesforce is used, but how it’s used—by role, region, or team. This granular visibility enables you to compare workflows across departments, identify outliers or inefficiencies, and tailor solutions to specific segments. It also gives a common language for product, sales, support, and operations teams to collaborate on improvements that make an impact.
