Centralize and prioritize product feedback
Pendo Feedback
Capture and understand product feedback at scale to make impactful product decisions.
Includes:
- Collect and organize all product feedback in one place
- Analyze feedback by product area, customer segment and tie requests to revenue
- Easily bring the voice of the customer into your ongoing and future roadmap projects
- Create product roadmaps to keep everyone aligned
- Combine Feedback with Pendo’s Product Experience suite to understand what users say and what users do
Full suite of integrations and APIs to centralize feedback





包括的なデータセキュリティと
プライバシーコンプライアンス
SOC-2 Type 2
EU/米国のプライバシーシールド
GDPR (EU一般データ保護規則)
HIPAA
含まれるもの
提供機能
- Feedback collection: Capture product feedback at scale
- Customer portal to capture feedback in-app
- Fully customizable request form
- Capture feedback on behalf of customers
- Follow requests to receive alerts
- Roadmapping: Communicate your direction and get stakeholders aligned
- Create multiple roadmaps
- Control who can see your roadmaps – teams, customers or public
- Request status automatically updates across all roadmaps
- Fully flexible design with time dividers and swimlanes
- Prioritization and workflow: Efficient prioritization and workflow for product teams
- Unique priority sliders show what matters the most
- Filter and organize feedback based on different criteria
- Simple request triage that works at scale
- Receive alerts based on products and product areas
- Comment on requests
- Reporting: Powerful, actionable feedback insights
- See requests you have released for every account and visitor
- Slice and dice feedback data based on any parameter
- Segment requests by user type, product area, ARR and more
- Customer dashboard showing automated insights into product feedback
- Feedback and the Pendo Product Suite: Understand what users say and what they do Add-on
- See product usage and feedback for all Accounts and Visitors
- Understand feedback and usage data for product areas
- Publish in-app Guides when you release a Feedback request
- Create Segments from Feedback data
データ管理&アクセス
データ保持
7年
API アクセス
Webフック
セキュリティ
コンプライアンス (SOC 2 Type 2、 GDPR、HIPAA、プライバシーシールド)
SAML 2.0 SSO
サポート
カスタマーサポート