Pendo Presents
Hard Calls
Episode 08
41 minutes
What’s it really like to make a hard call inside a global bank? Peter Bailey, Product Director at J.P. Morgan Payments, joins Trisha to unpack the decision that nearly “got me fired”, but then won the trust of his peers and leaders by making the right call.
In this episode of Hard Calls, he and host Trisha Price reconnect as past colleagues and dive into their shared experiences covering owner mentality, customer empathy, and leading with intention.
Listen to the full episode here
Episode 1 live on July 29
Episodes
Every product leader has to make them: the high-stakes decisions that define outcomes, shape careers, and don't come with easy answers.
The Hard Calls podcast, hosted by Trisha Price, features candid conversations with product and tech leaders about the pivotal decisions that drive great products and the pressure that comes with it.
Join Trisha each episode to hear personal stories about making the wrong decisions and the lessons learned to get to the right ones.
Trisha is an energetic technology leader in product management and SaaS who has led sales, R&D, and product teams at Pendo, nCino, Primatics Financial, and Fannie Mae. She is currently the Field CPO at Pendo and serves on the board of directors for Docebo and Lendio. Trisha lives in Wrightsville Beach, NC, where she enjoys spending time on the water, playing pickleball with her husband and friends, and watching her boys enjoy their favorite activities.
