Pendo Agent Analytics

Don’t deploy AI agents without knowing if they deliver value or create risk

AI agents are redefining software experiences. Agent analytics shows what users ask, how conversations unfold, and whether interactions drive user success or create risk.

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From AI experiments to impact that scales

Understand user intent by seeing what users actually ask agents, grouping by use case and segment

Connect interactions to outcomes by linking AI prompts to user sentiment and outcomes like retention, conversion, or churn

Prove and improve value by uncovering prompts that drive value, eliminate frustrations, and accelerate AI adoption

Understand AI agent intent

See what users ask agents, grouped by use case, segment or role.

Map prompts to outcomes

Link AI prompts to user sentiment and outcomes like retention, conversion, or churn.

Identify and mitigate risks

Spot where agents fail, remove user frustrations, and scale use cases that work.

Pendo Agent Analytics

AIの定着化を加速する

Organizations need visibility into how agents are being used and where they can be improved. Pendo Agent Analytics, the first solution of its kind, gives leaders the clarity they’ve been waiting for. Are users actually engaging with my agents? Which prompts drive the most usage? Is this investment paying off? Agent Analytics answers all these questions, and more.

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See which prompts lead to success—like task completion or ticket deflection—and fix those that don’t.

Improve agent-led outcomes

Surface winning prompts, fix broken flows, and guide users toward successful agent adoption.

Drive AI agent adoption at scale

Want to take Agent Analytics on a test drive?

Take the product tour

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Don’t know what to measure? Start here.

You've implemented AI agents. Now, use these metrics to prove they're speeding up workflows, improving productivity, and helping your business grow.

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Why we built it

Meet Kruti:
Product lead for
Agent Analytics

Get a peek into Pendo Agent Analytics and see what’s possible with the people behind the product.

Watch the video

Only the highest standards when it comes to protecting your data

Pendo adheres to key industry best practices and regulatory schemes to protect the security and privacy of our customers’ data: SOC2, GDPR, HIPAA, and Privacy Shield. Pendo helps enterprise organizations safeguard their customer and employee data.

Visit the Trust Center

Want to see Pendo agent analytics for yourself?

Schedule a custom agent analytics demo and have an expert show you how Pendo works.

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