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Customer Spotlight: How Oranj Uses Benchmarks to Improve Customer Experience
In December, Pendo published interactive product benchmarks to help companies understand how their metrics compared to those of their peers. Oranj, a software platform for financial advisors, used these benchmarks to identify areas of opportunity, improve user experience, and reduce churn.
Join Marco Fabrega, product designer at Oranj, to learn:
- Which metrics Oranj identified as key to achieving business success
- How Oranj used Pendo benchmarks to understand where they stood in the market
- How Oranj identified ways to improve their product
- How Oranj used Pendo guides to build a better customer experience
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