Q: Why was Pendo named a leader in the ISG Product Intelligence report?

ISG recognized Pendo’s leadership for our robust product analytics, cross-platform insights, and customer-centric approach . By helping organizations better understand user behavior and product performance, Pendo empowers teams to make data-driven decisions that directly improve ROI and accelerate innovation.

Question 1

What is Software Experience Management (SXM), and how is Pendo leading this category?

Accepted Answer

Software Experience Management (SXM) is a new industry category that brings together digital adoption, product analytics, in-app guidance, and feedback to help organizations maximize the value of their software investments. Pendo is recognized by top analyst firms as a pioneer in SXM, uniquely combining analytics and in-app engagement to drive productivity, adoption, and customer satisfaction across the enterprise.

Question 2

How do analysts rank Pendo across key enterprise software categories?

Accepted Answer

Leading analyst firms including Forrester, ISG, and Everest Group consistently recognize Pendo as a Leader and Strong Performer across categories such as Digital Adoption Platforms (DAP), Digital Analytics, and Product Intelligence. Recent reports highlight Pendo’s strong market position, innovation, and customer outcomes, confirming its role as a trusted partner for enterprise growth.

Question 3

Why was Pendo named a leader in the ISG Product Intelligence report?

Accepted Answer

ISG recognized Pendo’s leadership for our robust product analytics, cross-platform insights, and customer-centric approach. By helping organizations better understand user behavior and product performance, Pendo empowers teams to make data-driven decisions that directly improve ROI and accelerate innovation.

Question 4

What makes Pendo different from other Digital Adoption Platforms (DAP)?

Accepted Answer

Unlike standalone DAP tools, Pendo offers an integrated approach that combines analytics, guidance, feedback, and roadmapping into one platform. This makes Pendo uniquely positioned to not only drive adoption, but also provide deep visibility into product usage, user sentiment, and long-term value realization.

Pendo is recognized as an industry standard in enterprise software

Pendo is recognized as an industry standard in enterprise software

Explore the categories of Software Experience Management (SXM)

Explore the latest reports

Pendo named a Star Performer in Everest Group Digital Adoption Platforms (DAP)
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Forrester® Total Economic Impact Study: Driving Employee Productivity and ROI with Pendo
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Additional market recognition

Forrester Wave: Digital Adoption

Everest Group Digital Adoption Matrix

ISG Product Intelligence

Forrester Wave: Digital Analytics

Analyst contact

Check out even more recent analyst reports

ホスト：Trisha Price

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Pendoのデータで回答できる10の質問

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Pendo is recognized as an industry standard in enterprise software

Pendo is recognized as an industry standard in enterprise software

Pendo named a Star Performer in Everest Group Digital Adoption Platforms (DAP)レポートをダウンロード

Forrester® Total Economic Impact Study: Driving Employee Productivity and ROI with Pendoレポートをダウンロード

Additional market recognition

Everest Group Digital Adoption Matrix

ISG Product Intelligence

Forrester Wave: Digital Analytics

Analyst contact

Check out even more recent analyst reports

ホスト：Trisha Price

プロダクトリーダー向けの無料認定コース

AIを活用したプロダクトマネジメントのためのプレイブック

Pendoのデータで回答できる10の質問

Ready to see what all the hype is about?

Pendo named a Star Performer in Everest Group Digital Adoption Platforms (DAP)
レポートをダウンロード

Forrester® Total Economic Impact Study: Driving Employee Productivity and ROI with Pendo
レポートをダウンロード

プロダクトリーダー向けの
無料認定コース