COVID-19 RESOURCES
Using Pendo to communicate, retain and grow during uncertain times

Because what’s happening in the world is unprecedented, there’s no set of best practices to lead us through. Instead, we need to chart this course together. That’s why we’re bringing together some of the best ideas, tips, and resources into one hub. It’s where we can share with and learn from one another just how to provide our customers with the value and experiences that led them to buy in the first place.
What other resources would you like to see here? Would you like to share something you have learned? Did we overlook a must-know practice? Tell us! We’ll continue to update this page with new content.
Nelnet の EdTech プラットフォームが危機に直面しながらもコミュニケーションとオンボーディングを増強した方法とは
Netnet used in-app guides to take the information that lives on the help site and deliver it to users contextually, while they’re performing tasks in NBS products. For busy teachers, that eliminates the friction of having to pause what they’re doing to track down information from an external website.
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How to Use Guides to Communicate in Crisis
From providing coronavirus-related updates and promoting timely webinars to nimbly scaling up their onboarding processes, here’s how Pendo helped customers execute new strategies in record time.
新しい電子書籍
見通し: ヨーロッパで「ニューノーマル」とされるプロダクト管理
Since we published ‘The State of Product Management 2020: Europe,’ the world encountered COVID-19, and everything changed. We wanted to get ears on the ground and learn how product leaders are adapting to the ‘new normal’ we find ourselves in. This e-book examines how COVID-19 has changed the landscape for Europe’s product community.