Customer success teams can reduce support tickets and build better onboarding, with Pendo

 

Pendo’s all-in-one platform helps customer success teams

Reduce support costs

Eliminate waste and make your team more efficient by using your product to deflect tickets and scale support.
mini_spot-other-sales-orange

Retain
customers

Onboard, educate, and support users at scale with data-driven guides and personalized support.
画像

Make the team more efficient

Identify accounts with product usage data to focus CSM outreach efforts, and use in-app guides to automate repetitive support motions.
mini_spot-other-growth-blurple
WebPT logo
WebPTはアプリ内のガイドでサポートへの問い合わせ数を50%削減できました。
ストーリーを読む
Citrix logo
データ主導型営業:Citrix Sharefileが無料トライアルからのコンバージョンを上げた方法
ストーリーを読む
HackerRank logo
HackerRankはPendoとChurnZeroで顧客の健全性を管理し、解約を削減できました。
ストーリーを読む

Visualize how Pendo can impact key support metrics

画像

See how much you could reduce support costs with Pendo

Mini_spot-Other-Calculator-Blurple

See how much your company could save by reducing churn with Pendo

  • Verizon Connect logo
    Pendo helps us identify HOW clients are actually using our tools and inform how high or low touch they are so we know where and how to invest accordingly; not solely relying on pure dollars anymore! It's been both a huge cost saver for our product investment and an efficiency driver of knowing where to invest. Garret Ohringer, Customer Success Manager, Verizon Media

Companies across industries leverage Pendo to fight back against wasted time and money.

Reduce churn with Pendo Analytics proactively identifying at-risk accounts. Increase customer retention and upsell in-app with no-code Pendo guides. Scale repetitive support motions with an in-app self help hub for your users.

Onboarding SGT 720 optimized

Already have a CS solution?

Even better: Pendo can complement the work happening in your CRM or CS tools. Gain a deeper understanding of customer behavior with product usage data, and help users get the most out of the platform with advanced in-app guides.

CS-Persona-Graphic-5

自分の目で確かめてください

Pendoがどのように貴社を支援できるかをご確認ください。
デモを依頼する
画像
あらゆる規模に対応するソリューション
カスタマイズされたわかりやすいプランで、お客様にぴったりのPendoが見つかります。
価格を見る
画像
無料で試す
無料版Pendoをインストールしませんか?
今すぐセットアップ