Meet team management: Scaling collaboration for better software development

Gone are the days when engineers and product managers (PMs) were the only ones involved in software development. Now, every company is a software company—and every team member needs to align around shared data. 

But this shift brings another challenge: Information overload. 

As your company grows, the sheer volume of software data can become overwhelming. PMs, engineers, designers, customer support (CS), marketers, and sales all need visibility into different types of software data to do their jobs.

The problem isn’t a lack of data—it’s the chaos around it

Enterprises have mountains of software data, but they don’t know how to make it accessible, contextual, and actionable at scale. 

Customers that build and manage Pendo subscriptions—or Pendo Admins—told us they spend too much time manually configuring end-user permissions. More, their end-users feel overwhelmed by dashboards filled with metrics that don’t tie back to their roles. 

Without a way to manage this, teams struggle to align around the most valuable insights to help them meet their goals.

Team management is available for everyone: Enterprise-grade collaboration and control

The best software decisions happen when everyone understands what their end-users are experiencing. But this alignment only works when insights are easy to find, well-organized, and personalized to each user. 

Team management is the newest way to manage your Pendo users at scale, focus on the data that matters, and empower cross-functional collaboration. Designed to address the challenges that enterprises face when scaling product operations across multiple departments and roles, team management lets you:

• Eliminate tedious, manual work with bulk permission controls that let you quickly group users by department, function, or role to group users like your company.

• Reduce security risk by assigning and managing information access at the team level so the right people see the right data—no more, no less.
• Improve productivity with tailored environments that only show users relevant information. Plus, Pendo Admins can improve company-wide alignment and collaboration via shared spaces. 
• Share insights widely and remove siloes without overwhelming team members or adding to the noise.

With team management and collaboration, your team will be more aligned, collaborative, and focused within Pendo. 

Build better software together

Pendo has long helped companies understand and improve software experiences through powerful analytics, in-app guides, out-of-app communications, feedback management, and more. 

As our customers grow and evolve, so does our platform. Team management is a crucial part of this evolution, laying the foundation for stronger collaboration, governance, and transparency. Because great software doesn’t come from a vacuum—it comes from working together with clarity and purpose.

Get started with team management

Team management is now available for all Pendo customers. To learn more about how team management can help your organization, get in touch with your Pendo rep.