Taking community to the next level

Net Promoter Score (NPS) has been around for decades, and continues to be an industry-leading strategy for collecting and evaluating user feedback. The combination of quantitative and qualitative insights from NPS can be a gold mine for product teams looking to use the voice of their customers in product roadmap planning. The problem is, though,... Read more »

As a new year begins, businesses are doubling down on boosting efficiency. In doing so, they’re taking innovative approaches to age-old problems. For example: What’s the best way to get employees up to speed on new business processes and ways of working? How can you shift from a reactive model of processing support requests around... Read more »

At Pendo, we talk a lot about being product led. While there are many facets of a product-led organization, at the core it’s simple: It means every team aligns around and leverages the product to achieve their goals. Companies need a common product language and shared goals. And to do this, product data needs to... Read more »

After an action-packed and insightful first day of Pendomonium 2022, we headed back to the Duke Energy Center for the Performing Arts for even more learning, networking, and product-led inspiration.  Whether you were here with us in person or following along at home, here’s a look at some of the top highlights from day two... Read more »